Japan Doctor online consultation
Multilingual online care · Licensed Japanese doctors · Overseas access

Consult Japanese Doctors
From Overseas

From China, Southeast Asia, or anywhere in the world — complete your video consultation on your phone, with prescription and delivery coordination after assessment. Covering internal medicine, dermatology, ENT, and common consultation needs.

Fast
Online response
24/7
Always available
5
Languages
Core Services

Online Consultation + Prescription Coordination

From symptom intake and doctor assessment to prescription and delivery coordination where suitable. Availability depends on medical judgment, local rules, and logistics.

Video Consultation

Video Consultation

Five-language intake · Doctor assessment · Overseas access

Medicine Delivery Coordination

Medicine Delivery Coordination

Japan delivery · China 7-10 days · SE Asia consult

English Medical Certificate

English Medical Certificate

Accepted Payment Methods

Video Consultation

Video consultations with licensed Japanese doctors. Chinese, English, and Japanese consultations are available; Korean and Vietnamese users can start with intake support. The doctor decides whether remote care is appropriate.

Five-language intakeDoctor assessmentOverseas access

Medicine Delivery Coordination

If a doctor decides a prescription is suitable, partner pharmacies can coordinate delivery. Tokyo's 23 wards may request same-day delivery, Japan nationwide usually takes 2-3 days, Mainland China 7-10 business days, and Southeast Asia or other regions 10-14 business days. Some medicines are restricted by customs and local rules.

Japan deliveryChina 7-10 daysSE Asia consult

24/7 Availability

A cross-time-zone intake channel is available for nights, weekends, and holidays. For chest pain, severe breathing difficulty, loss of consciousness, major injury, or other emergencies, contact local emergency services first.

Cross-time-zoneHoliday intakeEmergency first

English Medical Certificate

Eligible consultations may support English medical certificates, receipts, and claim materials. Requirements vary by insurer, so confirm your policy before consultation.

English certificateClaim documentsOfficial receipt
How It Works

6 Steps to Online Healthcare

Start on your phone: confirm whether online care is suitable, then coordinate prescription, delivery, or referral

01

Submit Request

Share your location, preferred language, and symptoms via WhatsApp, WeChat, LINE, or email.

02

Initial Triage

The team checks whether online consultation is suitable. Emergencies should go to local emergency services or a nearby hospital first.

03

Video Consultation

Connect with a licensed doctor by video. Chinese, English, and Japanese consultations are available; Korean and Vietnamese users can start with intake support.

04

Prescription Assessment

The doctor decides whether a prescription is appropriate based on your symptoms, history, safety, and applicable rules.

05

Online Payment

Supports VISA, Mastercard, JCB, AMEX, WeChat Pay, and Alipay.

06

Delivery or Referral

Eligible prescriptions can be coordinated through partner pharmacies. If tests, imaging, or hospitalization are needed, we explain in-person care or referral options.

Pricing

Transparent Pricing, No Hidden Fees

All prices include tax. Accepts VISA / Mastercard / JCB / AMEX / WeChat Pay / Alipay

Basic Consultation

¥5,500~$37 USD

For mild symptoms, follow-ups, and health advice

  • Video consultation (about 15 min)
  • Multilingual communication support
  • Prescription suitability assessment
  • Initial symptom assessment
  • Medication guidance
Book Now
Most Popular

Standard Care

¥11,000~$73 USD

Consultation + medicine delivery — most popular

  • Video consultation (about 30 min)
  • Multilingual communication support
  • Prescription suitability assessment
  • Medicine delivery coordination (Japan / China / SE Asia)
  • English medical certificate request
  • Follow-up consultation within 3 days
Book Now

Premium Package

¥33,000~$220 USD

Full concierge medical service

  • Video consultation arranged by need
  • Dedicated medical coordinator
  • Priority delivery coordination
  • English certificate + insurance document support
  • Follow-up consultation within 7 days
  • Hospital referral arrangement
  • Cross-time-zone hotline
Book Premium

Accepted Payment Methods

VISAMastercardJCBAMEXWeChat PayAlipayApple Pay
Book a Consultation

Start Your Online Consultation

Whether you're in Japan, China, Southeast Asia, or another overseas location, contact us with your symptoms and location. We will help determine whether online consultation, prescription coordination, or in-person care is appropriate.

Book a Consultation

WhatsApp / WeChat / LINE

Online Intake
WhatsApp QR code
WhatsApp
WeChat QR code
WeChat
artipsg
LINE QR code
LINE
Whether you're in Japan, China, Southeast Asia, or another overseas location, contact us with your symptoms and location. We will help determine whether online consultation, prescription coordination, or in-person care is appropriate.
Trust and service commitments

Clear boundaries before users book

Response and SLA

  • General requests: handled as soon as practical during working hours
  • Booking confirmation depends on doctor and pharmacy availability
  • Emergencies: no emergency response promise; contact local emergency care

Cancellation and refunds

  • Cancellation may be requested before consultation starts
  • Fees are generally non-refundable after doctor assessment, prescription, documents, or pharmacy dispensing
  • Medicine delivery depends on customs, rules, and logistics

English certificate sample

A redacted sample is being prepared. Formal documents are issued only when medically appropriate and acceptance depends on the insurer or receiving organization.

MEDICAL CERTIFICATE SAMPLE
Patient: REDACTED
Date: YYYY-MM-DD
Diagnosis / Advice: REDACTED
Physician: Verified doctor only

User feedback

I could explain fever symptoms in Chinese while traveling in Japan.
The English note and medicine explanation helped with insurance communication.
The team clarified delivery limits before payment.
LINE and WhatsApp made contact easier without calling.
The doctor explained when offline care would be safer.
The process was clearer than searching clinics alone.
Our Doctors

Licensed Japanese Doctor Network

We match consultation needs with licensed Japanese doctors and provide multilingual communication support.

杉野宏子 - Anti-aging and aesthetic dermatology

杉野宏子

Anti-aging and aesthetic dermatology

Credentials

  • Certified specialist, Japan Society of Plastic and Reconstructive Surgery
  • Part-time lecturer, Juntendo University Faculty of Medicine, Plastic Surgery
  • PhD in Medicine, Juntendo University
  • Japan Society of Aesthetic Plastic Surgery (JSAPS)
  • Japanese Society of Aesthetic Dermatology
Bookable
大竹尚之 - Reconstructive and plastic surgery

大竹尚之

Reconstructive and plastic surgery

Credentials

  • Director of Plastic Surgery, St. Luke's International Hospital
  • Specialist, Japan Society of Plastic and Reconstructive Surgery
  • JSAPS specialist and councilor
  • Supervising specialist in dermatologic tumor surgery
  • Listed among 101 noted aesthetic surgeons in Japan
Bookable
镰仓达朗 - Aesthetic surgery and regenerative medicine

镰仓达朗

Aesthetic surgery and regenerative medicine

Credentials

  • General Director, Seishin Cosmetic Surgery
  • President, 104th Japan Society of Aesthetic Surgery (JSAS) meeting
  • JSAS board member and specialist
  • Member, Japan Society of Aesthetic Plastic Surgery (JSAPS)
  • Member of Japanese plastic surgery, surgery, and regenerative medicine societies
Bookable