Updated 2026-05-28
Privacy Policy
How Japan Doctor handles personal, health, booking, and communication information.
Information collected
We may collect name, contact details, location, language preference, symptom descriptions, medical history, medication information, booking records, payment status, certificates, receipts, and support communications.
Purpose of use
Information is used for booking confirmation, doctor consultation, prescription and delivery coordination, certificates or receipts, support, compliance records, security management, and service improvement.
Sharing and cross-border handling
Necessary information may be shared with doctors, medical interpreters, partner pharmacies, delivery providers, payment providers, and documentation support parties. Cross-border handling is limited to service needs.
Security and rights
We use reasonable safeguards. Users may request access, correction, deletion, or suspension of use, except where retention is required for legal, medical-record, dispute, or compliance purposes.
This public notice is prepared for launch. Company registration details, responsible person, office address, medical institution name, doctor list, and contact information must be finalized by the operating entity.